Thank you for shopping with us!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please be advised that the pictures on the website and the actual product may vary as all our glass products are handmade, one-of-a-kind pieces. If you have any questions prior to ordering, please contact us via our contact form and we will be happy to answer all your questions.
Please make sure the products are properly packaged so they are not damaged upon return.
Note: Smoking Vault is not responsible for any lost or stolen packages!